The panelists shared their views on what public sector agility means, what it might look like and how the new Public Service Act enables a more adaptive, agile and collaborative public service.
Some of our take-outs included:
- The sector has demonstrated we can work in an agile manner, eg the cross-agency response to COVID-19 and delivery of the wage subsidy. This was completed quickly, without all the standard checks and balances, while maintaining public trust.
- The Public Service Act reinforces and strengthens the principles of public service and creates tools for collaboration action across agencies while allowing flexibility to meet needs and deliver outcomes.
- Cross agency work requires a shared mission. Agencies need to agree on outcomes and how work will be conducted.
- Public sector systems pose challenges to achieving an agile public sector – accountability structures embedded within the sector create tension to achieving agility.
- Creating an agile environment requires a mindset and culture that is open to looking at problems/outcomes differently.