Perspectives


COVID 19 – Fair Critics or Moaners and Complainers?

The pandemic has brought out the best and the worst of New Zealand. Dave Armstrong takes a direct look at the extreme reactions he’s seen to the public sector response to COVID-19.

  • 22 Nov 2021
  • 2021
  • Best Practice
  • Crisis Response
  • Public Service

The Future Challenges for Public Sector Leadership

This is a conversation which is probably occurring across the public sector. Are we nurturing, training, seeking and developing the leadership the public sector will need in 2030? As an input to this conversation, we summarise some interesting points from some work done by Deloitte in the UK, “a new mindset for public sector leadership: Take the#TenYear Challenge”.

  • 22 Nov 2021
  • 2021
  • Best Practice
  • Leadership
  • Public Service

New Zealand Innovation Barometer - Case Study Themes

The NZ Innovation Barometer presents a set of detailed case studies which are a practical demonstration of how innovation has been applied for the benefit of New Zealanders. This document shares the themes from the case studies to date for other public sector organisations to learn from. We are adding more as they are developed through the 2021 Barometer cycle.

  • 28 Oct 2021
  • 2021
  • Best Practice
  • Innovation
  • Public Service

Future Leadership Challenges – An External Perspective

Dave Winsborough often has insightful and fresh views on organisational leadership, I sought him out in the depths of Northland for a conversation about future leadership. Here are a few gems from our conversation which gives an out of Wellington, perspective.

  • 26 Oct 2021
  • 2021
  • Best Practice
  • Leadership
  • Public Service

The Psychology of Fear and Blame

Our leaders, whether political or public sector are surrounded by a myriad of people who assert that, if they were in leadership positions, they would have managed the pandemic so much better.
Our democracy and political system means that people opposed to the government will take opportunities to challenge Ministers responsible for these decisions. Of course. This has sometimes spread to leaders in the public service who are also under pressure. It is fairness to these leaders and public sector staff that IPANZ wants.

  • 26 Oct 2021
  • 2021
  • Best Practice
  • Crisis Response
  • Leadership
  • Public Service

Getting Your Message Across in the Media

There is a perennial challenge and opportunity for public servants, getting the message across in the media and managing reputation. We attach here a very helpful little piece with great tips for good media communication prepared for IPANZ by SenateSHJ.

  • 12 Oct 2021
  • 2021
  • Best Practice
  • Engagement
  • Public Service
  • Reputation

A Brief Synthesis of The McGuinness Institute Concept of "a noisy world"

The McGuinness Institute undertook an assessment of New Zealand's handling of COVID. Just one of the many commentaries on this subject, but one you may not have seen in your news feed. Within this document there is an interesting section on "the challenges we face - a noisy world". In summary, it talks of the multiple crises we are facing and describes them in terms of "noise"...

  • 11 Oct 2021
  • 2021
  • Best Practice
  • Crisis Response
  • Public Service

Towards an Anticipatory Innovation Governance Model in Finland

Over the past year the Observatory of Public Sector Innovation (OPSI) has worked together with the Government of Finland and the European Commission to build an anticipatory innovation governance model. As part of the work, the OECD assessed the current public policy steering system of Finland and its anticipatory capacity....

  • 11 Oct 2021
  • 2021
  • Best Practice
  • Engagement
  • Governance
  • Innovation

New Zealand Innovation Barometer

Wellington is full of smart, creative public servants and through Creative HQ’s programme, the NZ GovTech Accelerator, we see pockets of innovative projects happening across government.[1] Complex societal issues require innovative approaches by government.Our research into Public Sector Innovation in 2019 highlighted the current state of public service innovation and revealed a willingness to try innovative methods to tackle problems. This prompted the development of the NZ Innovation Barometer

  • 07 Oct 2021
  • 2021
  • Best Practice
  • Innovation
  • Leadership
  • Public Service

Co-Design - Some Practical Ways Forward

We saw from the enormous interest in our recent Hokai Rangi - Engagement and Partnership with Maori event, that there is an appetite for learning about co-design amongst our members. We therefore attach an article written for our September Public Sector Journal, summarising some of the very practical ideas gained from our recent Co-Design Symposium “ways of being, knowing and doing”.

  • 20 Sep 2021
  • 2021
  • Best Practice
  • Co-Design
  • Public Service

Long-Term Insights Briefings – Learning and Developing

Contributing to a McGuinness Institute webinar, David Skilling looked at foresight work in some other small economies. He draws from these some implications for NZ. His slides are attached below.

  • 20 Sep 2021
  • 2021
  • Best Practice
  • Futures Planning
  • Futures Thinking
  • Public Service
  • Stewardship

Public Servants Are Trusted

Survey data illustrates New Zealanders having trust in the public services. Our level of trust in the public sector is high, towards the top of international ratings, and higher than our trust in the private sector. Contrary to many other countries, trust in public services in New Zealand has been increasing, not decreasing – even before the pandemic.

  • 17 Sep 2021
  • 2021
  • Best Practice
  • Public Servant
  • Trust & Confidence

Is Working from Home the Answer?

John Larkindale asks whether working from home is really the best way forward for organisations and employees.
COVID-19 has changed the workplace. Lockdown in March 2020 forced a number of organisations and individuals to develop new ways of working, in particular, working from home. While many workers have seen no change – tradespeople, surgeons (medical and tree), healthcare workers, supermarket employees – there has nevertheless been speculation that the pandemic has forever changed the nature of work, and working from home will be the new norm – or so runs the argument.

  • 06 Sep 2021
  • 2021
  • Best Practice
  • Public Servant
  • Public Service

A Solution to Affordable Community Facilities

Community facilities are wanted more than ever. Elle Bell sees a way to make them accessible and effective. Our story starts at Blockhouse Bay Community Centre. It’s creaky and leaky, but it’s a safe and homely part of the local neighbourhood. It hosts weekly fitness classes, school holiday programmes, and countless weddings, birthdays, and events. But Blockhouse Bay Community Centre has had a problem that plays out in thousands of communities across Aotearoa – making community facilities affordable and accessible.

  • 06 Sep 2021
  • 2021
  • Best Practice
  • Local Government
  • Public Service
  • Technology

In Memory of Ivan Kwok ONZM

Ivan Kwok was a humble and effective Public Servant. He brought a set of professional qualities which set an example for all those who worked with him.

  • 30 Aug 2021
  • 2021
  • Best Practice
  • Leadership
  • Principles and Values
  • Public Service
  • Wellington

History Matters - The Public Service in 1914

History matters, looking back helps us move forward. So often, the challenges of today are ones that have been thoroughly traversed over many years, there are so often profound insights which public servants working today can use.

  • 11 Aug 2021
  • 2021
  • Best Practice
  • Public Service

Mastering the Art of Free and Frank Advice

Attached below is the transcript of a speech made by Andrew Kibblewhite to IPANZ members in August of 2016 on the topic of Free and Frank Advice. He was then the Head of the Policy Profession and Chief Executive of DPMC. This speech offers much wisdom on the subject of Free and Frank Advice, including but not limited to, “Tell Ministers what they need to hear, not what you think they want to hear”. “Policy advice needs to be fearless. It needs to be bold in striving for new and different ways of doing things…”

  • 11 Aug 2021
  • Best Practice
  • Policy Advice
  • Public Servant

Examples of Cognitive Bias

This article outlines some common examples of biases...

  • 23 Jun 2021
  • 2021
  • Best Practice

Auditor General’s report on the Joint Venture for Family and Sexual Violence

The Auditor General’s report on the Joint Venture for Family and Sexual Violence was released in early June. Joint ventures are a central part of the Public Service Act 2020. This very first joint venture was established in 2018, before the Act was passed. It is accountable for achieving an impact on this highly entrenched and tragic problem, where enduring outcomes will only become evident over a long period of time.

  • 23 Jun 2021
  • 2021
  • Best Practice
  • Public Service
  • Public Service Reform

Beginning the Work on the Long-Term Insights Briefings

IPANZ spoke to a few of the people at the “front line”, people beginning to lead the implementation of long-term insights briefings in different departments. Here are some of their thoughts.

Overall, there is a sense of optimism and excitement tinged with trepidation. These briefings are new and challenging. They are not just another accountability document and should not be treated as such. Being new, it is an experiment and opportunity to learn.

  • 23 Jun 2021
  • 2021
  • Best Practice
  • Futures Planning
  • Public Service
  • Stewardship

A Sea Change in Local Government

Nedine Thatcher Swann, the Chief Executive of Gisborne District Council, sees a local government sector that is starting to make brave decisions.

  • 16 Jun 2021
  • 2021
  • Best Practice
  • Collaboration
  • Local Government
  • Public Service
  • Stewardship

Becoming Te Tiriti-led is an obligation, not a choice

Lana Simmons-Donaldson presents the second part of her exploration of the Human Rights Commission’s journey towards being a Tiriti-based organisation. Featured in the July 2021 Edition of the Public Sector Journal.

  • 16 Jun 2021
  • 2021
  • Best Practice
  • Maori-Crown Relationships
  • Public Service
  • Te Tiriti

Learning from the 2020 COVID Budget

Improving trust in the New Zealand Government – learning from the 2020 COVID Budget Derek Gill - IPANZ, IGPS and NZIER Unprecedented fiscal stimulus COVID COVID was a difficult emergency for governments to manage that required swift action, but newly released survey data shows that in almost all countries including New Zealand emergency spending was not as transparent, accountable, or inclusive as they could be. When speed and accountability are pursued together, the public gets better services, which builds confidence that government can deliver. Public trust is critical to recover and renew our societies after COVID...

  • 08 Jun 2021
  • 2021
  • Best Practice
  • Budget
  • Trust & Confidence

Rangatiratanga and the Crown

Lana Simmons-Donaldson looks at the evolution of rangatiratanga and what it means for the Crown through three very different Waitangi Tribunal reports. One looks at claims from central North Island iwi that highlight the impact of sustained historical Treaty breaches, the second finds that 1840 rangatira did not cede their rangatiratanga (autonomy), and the third is a contemporary claim that recommends a Māori-led review of the Māori Development Act.

  • 08 Jun 2021
  • 2021
  • Best Practice
  • Maori-Crown Relationships

Co-Design Success Factors

Co-design is used most successfully when you understand the factors listed in the attached table.

  • 17 May 2021
  • 2021
  • Best Practice
  • Co-Design