Best Practice Articles


Deloitte IPANZ Public Sector Excellence Awards 2018

KATHY OMBLER catches up with the winners of the Deloitte IPANZ Public Sector Excellence Awards.

  • 11 Sep 2018
  • Best Practice
  • Excellence Awards

Walking towards the risk

Tertiary Education Commission (TEC) Chief Executive Tim Fowler talks with ROSE NORTHCOTT about bold projects, why he thinks our public sector could take a leaf out of Australia’s book, and how representing his country in sport has influenced his work.

  • 11 Sep 2018
  • Best Practice
  • Leadership
  • Public Servant

Reforming the State Sector

With a proposal to review the State Sector Act currently before parliament and a public consultation process underway, CARL BILLINGTON explores the thinking behind the proposed reforms and the implications this has for the public sector.

  • 11 Sep 2018
  • Best Practice
  • Public Service

Spirit of Service

Recently, Peter Hughes, State Services Commissioner, gave the Paterson Oration in Sydney, where he spoke
about matters such as political neutrality and free and frank advice. Here is an excerpt of his speech.

  • 16 Aug 2018
  • Best Practice
  • Leadership

The Future Public Servant: a discussion paper

As the public service operates within an increasingly digital, global and complex world, the attributes and skills of public servants will need to adapt. This paper aims to encourage debate about the skills, competencies and dispositions that public servants of the future may need to possess in a changing world. We invite your feedback, email: generalmanager@ipanz.org.nz

  • 20 Jul 2018
  • Best Practice
  • Education
  • Public Servant

A Common Wealth

In April, leaders from the 53 Commonwealth countries met in London for the Commonwealth Heads of Government Meeting (CHOGM). Held biennially, CHOGM's theme this year - Towards a Common Future - reflected the ambitious intention of the meeting to encourage dialogue and action between countries. Writer Shelly Farr Biswell reported on the Meeting's forums.

  • 02 Jul 2018
  • Best Practice
  • Leadership

Q&A: Carolyn Tremain

Q&A with Carolyn Tremain. A conversation with the Chief Executive of MBIE about her roles in the private and public sector; and the need to grab even the left-field opportunities.

  • 02 Jul 2018
  • Best Practice
  • Leadership
  • Public Servant

Privacy - getting it right

Privacy - Getting it Right. Privacy protection in the Internet age has become convoluted and contentious. New Zealand is working on privacy law reform. What does it mean for the public sector?

  • 02 Jul 2018
  • Best Practice
  • Privacy

Free & Frank - why it matters

Free & Frank - Why it Matters. We take a closer look at the convention of free and frank advice, why it matters to both ministers and public servants, and what it means for the future.

  • 02 Jul 2018
  • Best Practice
  • Leadership
  • Policy Advice

Q&A: Rebecca Kitteridge

Rebecca Kitteridge, Director-General of the Security Intelligence Service talks about career choices, transforming the NZSIS into a more open and sustainable organisation, and the fascinating work of our human intelligence agency.

  • 22 Mar 2018
  • Best Practice
  • Leadership
  • Public Servant

APIs: Better for government, better for customers

MBIE explains its shift, from primarily providing services directly to citizens and businesses, to facilitating Application Programming Interfaces (APIs).

  • 22 Mar 2018
  • Best Practice
  • Information Technology
  • Innovation

I, Public Servant: getting our public sector ready for the future

As technology advances like a high-speed train and jobs, generational disparities and demographics change, is our public sector prepared?

  • 22 Mar 2018
  • Best Practice
  • Demographics
  • Innovation
  • Leadership
  • Public Servant

Eastern Promise

What is the public sector doing to make itself China-capable?

  • 27 Nov 2017
  • Best Practice
  • Collaboration
  • Leadership

Keeping Safe and Well

A new approach to health and safety led by Corrections has already seen increased leadership and co-operation across government agencies.

  • 27 Nov 2017
  • Best Practice
  • Collaboration

Born to Serve

Laulu Mac Leauanae brings a wealth of diverse experience and extensive networks to his new role as Chief Executive of the Ministry of Pacific Peoples.

  • 27 Nov 2017
  • Best Practice
  • Leadership
  • Public Servant

A Man on the Move

David Smol’s career has seen him move seamlessly between the private and public sectors, culminating in five years as the first chief executive of the Ministry of Business, Innovation & Employment.

  • 15 Sep 2017
  • Best Practice
  • Leadership
  • Public Servant

Vote of Confidence

New Zealanders will be heading to the polls on 23 September to vote in the 2017 general election. We go behind the voting place to find out about the Electoral Commission and their work.

  • 15 Sep 2017
  • Best Practice
  • Customer service

Excellence in Aotearoa

Innovation, collaboration, diversification, modernisation: the highest achievers in our public sector consistently bring on board the ‘–tions’, in their commitment to improve our public service. This year’s Public Sector Award winners are no exception.

  • 15 Sep 2017
  • Best Practice
  • Collaboration
  • Excellence Awards
  • Innovation
  • Leadership

Border Management

Issues relating to borders, national security, immigration and free trade often make the headlines. How is our modern concept of the border evolving and what effect is this is likely to have on our approach to security, trade and border management?

  • 15 Sep 2017
  • Best Practice
  • Border Management

Supporting the Kiwi Way

The Walking Access Commission chief executive Eric Pyle talks about the Commission's work and why walking access is crucial to our Kiwi way of life.

  • 30 Jun 2017
  • Best Practice
  • Customer service
  • Local Government

The Art and Craft of Policy Advising

Author David Bromell talks about his recently published book, The Art and Craft of Policy Advising: a Practical Guide and what prompted him to write it.

  • 30 Jun 2017
  • Best Practice
  • Policy Advice

A conversation with Geoff Dangerfield

Interview with Geoff Dangerfield, former CE of the New Zealand Transport Agency.

  • 30 Jun 2017
  • Best Practice
  • Leadership
  • Public Servant

Public Private Partnerships

Article about New Zealand's use of public-private partnerships, with comment from three experts in the field.

  • 30 Jun 2017
  • Best Practice
  • Public-Private Partnership

Better Outcomes for Crime Reduction

The Hutt Valley Justice Sector Innovation Project, 2012-13, was a collaboration between justice sector agencies and the community to achieve crime reduction Better Public Services targets. Did it work and is this collaborative approach still working for the justice sector?

  • 13 Apr 2017
  • Best Practice
  • Collaboration
  • Innovation
  • Leadership

Human Rights - in everyone's interest

A look at the work of the high-profile Human Rights Commission.

  • 13 Apr 2017
  • Best Practice
  • Big Data
  • Policy Advice