Perspectives


Better Public Services: where to next?

A look at the 2012 Better Public Services initiative. Five years on, has it succeeded? And what's next?

  • 13 Apr 2017
  • Best Practice
  • Customer service
  • Innovation

Water, water everywhere

As part of a series on “wicked” issues affecting the New Zealand public sector we ask, how safe is New Zealand’s drinking-water?

  • 01 Dec 2016
  • Best Practice
  • Local Government

Turning one's thinking around

Customer focus... it’s one of those phrases that’s become ingrained in our work culture. It’s so familiar that it’s almost lost its meaning. But innovative, customer-centric initiatives across a raft of public sector agencies are giving new meaning to the words.

  • 01 Dec 2016
  • Best Practice
  • Customer service

New Professionals: Looking ahead to 2025

What will the public sector look like for New Professionals of the future?

  • 01 Sep 2016
  • Best Practice
  • New Professionals

Investing for the future

How might the idea of Social Investment affect the public sector? Article by Deloitte partner, Adithi Pandit.

  • 01 Sep 2016
  • Best Practice
  • Social Investment

A conversation with Peter Hughes

Q&A with new State Services CEO Peter Hughes.

  • 01 Sep 2016
  • Best Practice
  • Public Servant

Future Focus: the public service in 2025

What will the public service - and the wider public sector - look like in 2025? What are the main trends and challenges and what is being done to meet them?

  • 01 Sep 2016
  • Best Practice
  • Collaboration
  • Customer service
  • Leadership

Solving the problems of Auckland's growth

What is the public sector doing to help Auckland achieve its goal of becoming the worlds most liveable city? PSJ 39:2 (July 2016)

  • 01 Jul 2016
  • Auckland
  • Best Practice
  • Collaboration
  • Local Government

Our changing climate

How NZ is working to meet its international obligations to reduce greenhouse gas emissions, and how it is creating low-carbon, climate-smart communities. PSJ 39:1 (April 2016)

  • 01 Apr 2016
  • Best Practice
  • Leadership
  • Local Government

Every kid can achieve

Achievements and plans for the government's education system. PSJ 39:1 (April 2016)

  • 01 Apr 2016
  • Best Practice
  • Collaboration
  • Education
  • Leadership

Dealing with disparity

What effect does demographic change have on national and local government politics? By political commentator Colin James. PSJ 38:4 (Dec 2015)

  • 01 Dec 2015
  • Best Practice
  • Demographics

Government Chief Statistician Liz MacPherson

Q&A with Government Chief Statistician Liz MacPherson. PSJ 38:4 (Dec 2015)

  • 01 Dec 2015
  • Best Practice
  • Big Data
  • Public Servant

A changing face

What does demographic change mean for the public sector? PSJ 38:4 (Dec 2015)

  • 01 Dec 2015
  • Best Practice
  • Demographics

Better for Business

New Zealand's first accelerator process for business interactions with government. PSJ 38:2 (Sep 2015)

  • 01 Sep 2015
  • Best Practice
  • Innovation

The Productivity Conundrum

Q&A with Productivity Commission chair Murray Sherwin. PSJ 38:3 (Sep 2015)

  • 01 Sep 2015
  • Best Practice
  • Productivity

Enhancing productivity and value in the public sector

What is public sector productivity? And how can it be enhanced? PSJ 38:3 (Sep 2015)

  • 01 Sep 2015
  • Best Practice
  • Collaboration
  • Leadership
  • Productivity

Top Tips for New Professionals

Seven top tips for new professionals, by members of the IPANZ New Professionals committee. PSJ 38:2 (July 2015)

  • 01 Jul 2015
  • Best Practice
  • Leadership
  • New Professionals

A conversation with Colin MacDonald

Q&A with Colin MacDonald, Government Chief Information Officer. PSJ 38:2 (July 2015)

  • 01 Jul 2015
  • Best Practice
  • Public Servant

A digital mindset

The challenges and opportunities facing public administration in the digital age. PSJ July 2015.

  • 01 Jul 2015
  • Best Practice
  • Big Data
  • Innovation

The Official Information Act

Is the OIA still up to the job, or does it simply need better policing and explaining? (PSJ 38:1 April 2015)

  • 01 Apr 2015
  • Best Practice
  • Customer service
  • Leadership

The Public Sector: finding the balance

Can New Zealand still rely on an impartial, trustworthy public service? (from PSJ 38:1 April 2015)

  • 01 Apr 2015
  • Best Practice
  • Leadership
  • Public Servant