Wed 3 Nov 2021 AT 17:00 pm , Wellington

Leadership for Digital Transformation

There is great pressure on the public service, and every public servant, to continually step up to deliver digital services that are modern, efficient, safe and secure. It means doing things differently using new mindsets, skills and data, as well as technologies.

IPANZ is delighted to offer all our members insights into digital leadership and transformation from a very capable panel, with internal and external, strategic and operational perspectives. This Panel will open your eyes to the opportunities and challenges at every level of the public service.

Naomi Ferguson, Shayne Hunter and Pia Andrews will be in conversation with IPANZ president Liz MacPherson. They explore a vision for the future, the path to get there, enablers and barriers, and discuss the capabilities required by public service leaders and their staff.

Questions, discussion and debate will be welcome.

Refreshments will be provided.

Please note - Russell McVeagh have a policy that from 1 November 2021, only those who have received both doses of the COVID-19 vaccine will be able to come into their offices.


Naomi Ferguson, Commissioner and Chief Executive, Inland Revenue

Naomi was appointed to the role in July 2012.

She brings more than 20 years experience in revenue agency management to the role, including serving as Deputy Commissioner, Service Delivery at Inland Revenue from 2003 to 2006. Before returning to Inland Revenue, Naomi was Director, Business Customer and Strategy for Her Majesty's Revenue and Customs (HMRC) in the UK, where she earlier led HMRC's compliance division. She has also worked for Inland Revenue in Northern Ireland, and in the UK banking industry.

In 2016 Naomi won the Women of Influence Award for Public Policy.

Naomi has a Master of Arts in English Literature and Sociology from Glasgow University.

Shayne Hunter, Deputy Director-General, Data and Digital, Ministry of Health

Shayne has spent the last 15 years in the health and disability sector where he developed a strong a passion for information and technology enabled improvements for the system and for the health outcomes for individuals and our population.

His most recent role has been the Chief Information Officer (CIO) for Capital & Coast, Hutt Valley and Wairarapa DHBs where he’s been a member of the ELT for each district health board.

He currently chairs the Central Region DHB’s CIO group and was previously the Chair of the Health Sector National IS Leaders Forum.

Pia Andrews, Open and Digital Government Specialist for the Canadian Government

Pia Andrews is an open government and data ninja who has been working in making the world a better place for 20 years. She currently works within the (public sector) machine to transform public services through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round. She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research.

Pia was recognised in 2018 and 2019 as one of the global top 20 most Influential in Digital Government and was awarded as one of the Top 100 Most Influential Women in Australia for 2014.