Achieving Digital Inclusion

In the April 2020 edition of our Public Sector Journal Laurence Millar talks about ways of achieving digital inclusion. The challenge of digital inclusion has become urgently into prominence as some of us, in a dramatically accelerated learning curve, shift to massive digital engagement. But there are many who are left out, again, who are doubly isolated by being excluded from this digital world as well as familiar social face-to-face contact.

Laurence has prepared this video for IPANZ members to follow up on his article. He talks about the challenge of digital inclusion, what is needed, why exclusion happens; he will finish by looking beyond COVID. Shocked by the stark reality of digital reliance, surely the public service must act decisively.

About our Speaker:

Laurence Millar was a Deputy Commissioner at State Services Commission, where he also led the New Zealand e-government programme - providing leadership in strategy and policy, establishing a foundation of shared infrastructure, and maintaining oversight of government ICT investment.

He has 45 years experience in the innovative use of technology to support organisational change. He has worked on projects in the government, banking, telecommunications and distribution sectors; and has worked extensively in New Zealand, Asia, the Middle East, Australia, USA and UK/Europe.

Laurence has held governance and leadership roles with 20/20 Trust over the last 10 years, stepping down as Chair in 2019.