Wed 8 Apr 2020 AT 13:00 pm , Wellington

External Reviews Matter - preparing and responding effectively

We have suspended our schedule of in-person events in light of the spread of COVID-19. However, we are still taking registrations for a small number of events, and wherever possible will send video content and/or written content on the topics to everyone who has registered, as well as sharing content in future e-updates and on our social media channels.

The nature of the work of Government departments means they must always be subject to scrutiny. External reviews are often a response to a serious event or crisis. They are a vital opportunity to improve practice and essential to build high levels of trust for government in New Zealand.

The focus of this IPANZ session is to explore how the leaders of public sector departments prepare for, co-operate, assist with and respond to external reviews to develop better ways of working.

The issues this session will explore include:

  • How do we organise our resources for a review?
  • What difference does it make, which group/agency is undertaking the review?
  • If there are multiple reviews how is this managed well?
  • How do you go about responding to the inevitable scrutiny, privacy and confidentiality requirement of the review while being open, transparent and helpful?
  • How does it impact business as usual and how do you guide your organisation through this?

We have two senior public service leaders to discuss the ways they have worked through the review process and the important lessons they have taken from the review process.

Peter Mersi was appointed as Secretary for Transport and Chief Executive of the Ministry of Transport in July 2016.

Peter was the Chief Executive of Land Information New Zealand for four years prior to this role and has spent the majority of his career in the Public Service.

Peter has held senior leadership roles in Inland Revenue, the Treasury and the Department of Internal Affairs.

Gráinne Moss is the Chief Executive of Oranga Tamariki—Ministry for Children, where she is leading a fundamental system change.

Gráinne Moss’ career spans 30 years in the public and private sectors across three countries, the UK, Switzerland and New Zealand.

Gráinne was awarded an MBA (Hons) in 2003 from IMD Switzerland where she was recognised as one of the top five students and presented with the prestigious Gillian Welshe Award for the outstanding female graduate.

Gráinne holds a BSc (Hons) in Human Anatomy and Biology from the University of Liverpool and spent the early years of her career in the UK National Health Service prior to emigrating to New Zealand at the end of the 90s.

Originally from Ireland, Gráinne is an accomplished long-distance swimmer. She is the first Irish woman to swim the English Channel and Cook Strait. She is married to Ivan and they have four children.