The Department of Internal Affairs launched the Birth Registrations Online (BRO) in March 2015. This service enables parents to register the birth of their child at a time and place convenient to them – over 90% of all births in New Zealand are now registered online. BRO – Birth Registrations Online won the Microsoft Award for Excellence in Digital Government at the Deloitte IPANZ Public Sector 2016 Excellence Awards.
This project set-out to replace a time-consuming and paper-based process with an electronic system available 24/7. Parents can now register their new-born baby within days, rather than weeks, receive a birth certificate and access a range of services in different agencies for their baby – and this is was just the beginning.
In late 2016 SmartStart was launched. This pulls together, in one web application, all the information expecting and new parents need. It provides a one-stop-shop for transactions – parents can now register their baby, get a tax number and change their benefit payments with digital tick. And there is more coming soon.
READ HIS SLIDES